We will do our best to fulfill your expectations, so please tell us if you are unhappy with the quality of our treatment and/or product.
We will put it right by correcting the problem, plus we will give you a full refund.
If you still unhappy, we will shout you to the same treatment at one of our competitors.
If you need to cancel or change your appointment, we require 24 hours notice or you may be
charged for your full service.
About je!
Company origins
Je! was started in March 2008 by Claire McPherson with a truckload of help from other key team members such as Kylea Ferguson (our therapist manager). With a strong emphasis on company values such as excellence and constant and never ending improvement je! was born and thrives today!
Opening with just 3 therapists and Claire acting as manager, reception, admin...you name it, in 2 1/2 years we have grown to a team of 7 therapists and over 6500 clients. We believe that this says a lot about our level and focus on client care resulting in fabulous word of mouth, for which we thank each and everyone of our 6500 something wonderful clients!
Here at je! we believe you experience should be warm, inviting, totally comfortable and yet also as professional as a visit to your lawyer or dentist. Our environment, use of technology, fresh marketing and continious client care training all contribute to this atmosphere of absolute professionalism, and this is something we work on constantly.
At the moment je! is only found in the one location however with eyes to the future we are hoping to grow our je! family to other destinations as soon as possilbe so we can be of service to you wherever you are in New Zealand.